Privacy Policy

StudyAce is an online exam practice platform for New Zealand NCEA students. We are based in New Zealand and operate the website at studyace.co.nz.

If you have any questions about this policy, contact us at ffeon.io@gmail.com.

We collect the following information:

• Account information — your name and email address when you sign up (managed by Clerk, our authentication provider)
• Exam data — your practice exam answers, results, grades, and study progress
• Contact form submissions — your name, email, and message when you contact us
• School enquiries — school name, role, and contact details when a teacher enquires
• Payment information — processed securely by Stripe; we never see or store your card details

• To provide the exam practice service — generating exams, marking answers, tracking your progress
• To personalise your experience — adaptive difficulty, study plans, spaced repetition
• To respond to your contact form messages and school enquiries
• To process payments for paid subscriptions
• To improve the service — we may analyse anonymised, aggregated usage patterns

We do not sell your data to third parties. We do not use your data for advertising.

We use the following services to operate StudyAce:

• Clerk — authentication and account management
• Supabase — database for storing exam data and progress
• Anthropic (Claude AI) — exam generation and answer marking
• Stripe — payment processing
• Vercel — website hosting
• Resend — email notifications

Each of these services has their own privacy policy. Your data is only shared with them to the extent necessary to provide the service.

Some data (exam progress, study plans, review queues) is stored locally in your browser using localStorage. This data stays on your device and is not sent to our servers unless you have cross-device sync enabled.

Server-side data is stored in Supabase (hosted in the cloud). Account data is managed by Clerk. Payment data is managed by Stripe.

StudyAce is designed for secondary school students, many of whom are under 18. We collect only the minimum data necessary to provide the service. We do not knowingly collect data beyond what is described in this policy.

If you are a parent or guardian and believe your child has provided us with personal information you are concerned about, please contact us and we will delete it.

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for data processing

To exercise any of these rights, email us at ffeon.io@gmail.com.

We use essential cookies only — for authentication (Clerk session cookies) and site functionality. We do not use tracking cookies, analytics cookies, or advertising cookies.

We may update this policy from time to time. If we make significant changes, we will notify you via the website. The “last updated” date at the top of this page shows when this policy was last changed.